CRM for professional services

CRM for professional services
CRM для профессиональных услуг

English-Russian IT glossary. 2014.

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  • Professional services automation software — Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.PSA software is used to manage the delivery of client projects, and… …   Wikipedia

  • Azure Services Platform — Windows Azure Part of the Windows family Windows Azure Developer Microsoft …   Wikipedia

  • Microsoft Dynamics CRM — Developer(s) Microsoft Corporation Stable release 2011 / February 16, 2011; 8 months ago (2011 02 16) …   Wikipedia

  • Microsoft Online Services — is Microsoft s hosted software offering and a component of their Software plus services strategy.[1] Microsoft Online Services are hosted by Microsoft and sold with Microsoft partners.[2] The suite includes Exchange Online, SharePoint Online, Of …   Wikipedia

  • Microsoft Software Licensing and Protection Services — Microsoft Software Licensing and Protection Services, also known as Microsoft SLPS, is a Software Licensing Suite that provides developers with the ability to license software, create license versions, and track performance of products and… …   Wikipedia

  • Text analytics — The term text analytics describes a set of linguistic, lexical, pattern recognition,extraction, tagging/structuring, visualization, and predictive techniques. The termalso describes processes that apply these techniques, whether independently or… …   Wikipedia

  • Air traffic control — For the Canadian musical group, see Air Traffic Control (band). Airport Traffic Control Towers (ATCTs) at Amsterdam s Schiphol Airport, the Netherlands …   Wikipedia

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • David G. Anderson — (born 1949) is an archaeologist in the department of anthropology at the University of Tennessee, Knoxville, who specializes in Southeastern archaeology. His professional interests include exploring the development of cultural complexity in… …   Wikipedia

  • Institute of Certified Records Managers — In today s evolving knowledge economies, the convergence of IM domains indicates the need for a greater integration of management disciplines that build the capacity of business to achieve desired outcomes. Among disciplines such as Financial and …   Wikipedia

  • Microsoft Dynamics — Website microsoft.com/dynamics Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM ) software applications developed by Microsoft. Microsoft Dynamics applications are d …   Wikipedia


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